Leodis’ Commitment to Clients
At Leodis, we understand the importance of stairlifts. They not only help with mobility, but confidence too. Many of our clients feel trapped within their home, like they have lost their freedom – leading to more severe symptoms like depression. A stairlift doesn’t just allow you to get up and down the stairs, it also allows customers to regain this sense of freedom.
This month, our team of engineers helped an elderly lady with a faulty stairlift, over the bank holiday weekend. We understand how reliant some of our customers are on stairlifts, so were more than happy to help straight away and sent out our team of surveying engineers.
Surveying on Saturday the 25th of August, we identified a faulty motor in the client’s lift, that was installed by a local company. The company was unable to send out a replacement and/or person to fix it for around three weeks, despite already charging a large sum of money for a new motor previously. This wasn’t ideal for the client, as she struggles greatly with her mobility.
Understanding the urgency, we surveyed her property and recommended one of our high-quality, Bison 80 models. Mrs Gascoigne was more than happy with our team and was eager to receive her brand new stairlift, so she could regain access to the upstairs of her home easily.
We returned three days later, to install the new model and our client was thrilled with the results – a fast installation with no issues.
For many, difficulties with mobility can lead to a lonely, stressful life. Leodis understand how upsetting these circumstances can be, which is why we strive to provide high-quality lifts and an efficient service, guaranteed to make our clients lives that little bit easier.
If you require a stairlift, or know someone who would benefit from one, give us a call today on 0800 542 6045 today.