Choosing the right stairlift for your needs may seem like a confusing and complicated task, but at 'Leodis' our aim is to make this as simple as possible. The advice below will guide you endeavouring to make this it a simple process. And remember, our 30 years of experience will be available to guide you to your final solution.

Basic Considerations

Consider whether each company offers a wide choice of products and makes, enabling you to choose the best product for your needs.

Consider whether the company offers a warranty that covers a long a period as possible, preferably 3 years for new stair lifts.

Consider whether the company operates within your locality, which is likely to provide you with a more personal service, and fast response when required.

Consider whether the company is 'small enough to care' but big enough to deliver. Family companies often provide that  added 'personal service'.

Consider whether the company staff has extensive experience in the 'stair lift'  business, as some salesmen may have limited experience, and recommend the wrong solution.

Consider that when choosing your stair lift, consider if the product or make of stair lift will be the right stair lift for your needs, not just now, but also in future.

In preparation for your Home Visit.

Review several suppliers, and their brochures identifying possible solutions for you.

Request several testimonies, with the option to call any one of the previous customers, if necessary.

Discuss your need with any friends that may have purchased a starlift, asking for their advice and opinion.

List any concerns or issues that worry you, for the engineer to address during his visit.

If necessary, invite a friend to be with you during the engineer's visit, to provide support and conformation of your choice.

During the Home Visit

Let the visiting engineer know of your choice and preferences.

Explain any concerns that you may have to him. An experienced engineer will listen carefully and point to a solution.

Listen carefully to the engineer's recommendations, which should guide you through the selection process smoothly and help with identifying the best solution for your need.

Ensure that a written quotation is provided during the survey for your choice of stair lift that also includes the warranty details.

Ensure that the quotation includes all items and work, required for completion. Be wary of 'additions' later such as 'additional wiring' etc.

General

Be wary of companies that try 'hard sell' tactics, or try to pressurise you to 'call back' to obtain a decision.

Be wary of 'cold calling' where they may sell you a particular make of stair lift, unsuitable for your needs.

If making a telephone enquiry, protect your number by typing in '141' before dialling the number which will ensure they cannot call you back.

Use our stairlift configuration chart below to help you choose the right stairlift, or for further help and advice call 0800 542 6045, or one of our local services centres

 userfiles/file/test.pdf